Responding to Contact us About the operation method , providing support for implementation and utilization, We provide consulting on sustainability management by our expert personnel.
We offer a wide range of support options to suit your needs and Issue.
Technical Support
In addition to inquiries about software Action and functions, we also respond to general questions about calculating GHG emission amount via the inquiry form built into the system (responses are generally made within one business day). If necessary, we can also provide explanations via telephone or web conference. We also offer question and answer services using the AI chatbot "Dr.Zero" powered by the ChatGPT API. All of the above are available regardless of contract plan or period.
Installation and operation support
We will support you in terms of both software utilization methods and sustainability expertise, depending on the phase of software implementation and GHG emission amount calculation. We also offer a plan that includes support through regular online conferences with a dedicated staff member. We provide support not only at the implementation stage, but also with a view to mid- to long-term utilization.
consulting
Our specialist consultants will solve your concerns, such as difficulty in making decisions on your own or having too much to research.
CDPs questionnaire response support Service
Standard workflow01. Explanation of major changes → 02. Review of answer draft → 03. Summary of improvements → 04. other questions
Clarifying the intent of the questionnaire
Explain the intent and background of the question
Major changes from last year
Tips for Create answers
We will help you Create answers based on your company's initiatives
Advice on how to improve your answers
Clarifying future initiatives
Organize your company's future initiatives
Organizing short-term and medium- to long-term Contents
TCFD Support Service
Standard workflow:01. Present benchmarks → 02. Consider and analyze scenarios → 03. Identify, evaluate, and take measures against risks and opportunities → 04. Consider disclosure Contents
Clarifying the intent of the TCFD
A simple explanation of the intent of TCFD
Organizing the worldview makes it easier to explain things to employees
Reduce your burden
Zeroboard will conduct scenario research and Create related materials.
Your company will focus on internal coordination and discussions
Facilitating internal discussions
Facilitate discussions among related departments
Presentation of draft proposal and summary of Contents
SBT application support Service
Standard Workflow01. Explanation of SBT → 02. Confirmation of GHG calculation in line with SBT requirements → 03. Settings reduction targets → 04. Create of application documents → 05. Response to questions from the SBT Secretariat
Calculation review in line with SBT requirements
Support for adding and modifying calculations in line with SBT requirements
Assistance with FLAG emission amount calculations as needed
Advice on Settings goals in line with SBT requirements
Explaining SBT requirements
Assistance in completing the portal in line with SBT requirements
Support for SBT Secretariat, including English support
Create answers in English and attending online meetings
Support for obtaining third-party certification of GHG emission amount
Standard Workflow01. Present a procedure manual template → 02. Brush up the Contents → 03. Respond to questions from the verification organization → 04. other improvement advice
Create procedure manuals that focus on key points
Presenting key points and templates
Contents that are easy for verification agencies to understand
Description of calculation method in accordance with the GHG Protocol
Eliminate concerns about calculation methods
Proposals for improvement regarding calculation methods that you are unsure about
consultant
We will introduce our main consultants. In addition, we have experts with a track record of supporting a wide range of business sectors and industries, and will provide support tailored to your needs.
Customer Success Headquarters Consulting Department Manager
Decarbonization Support Expert
Nina Tsukura
Nina Tsukura
Customer Success Headquarters Consulting Department ManagerDecarbonization Support Expert
Nina Tsukura
Nina Tsukura
He is a deputy senior researcher at Sumitomo Mitsui Trust Research Institute and an ESG promotion manager at Mitsubishi Corp.-UBS Realty Company He joined Zeroboard in 2022. As an expert in decarbonization support, he utilizes his specialized knowledge to provide support for all aspects of decarbonization management, including emission amount calculations, TCFD compliance, CDPs responses, and support for obtaining SBT certification. He completed a Master's degree at the Graduate School of International Public Policy, Osaka University.
Customer Success Headquarters Consulting Department
After working in the environmental department of a business Company , he provided sustainability consulting Service at ERM Japan, Company Ernst & Young ShinNihon Company , and Accenture Japan. He supports businesses in a wide range of industries in sustainability areas, including not only climate change but also the environment, occupational health and safety, and social human rights. He has over 20 years of experience in sustainability, and is particularly strong in areas such as chemical substance management as well as climate change. He will join Zeroboard in 2024.
Support case
We will share actual customer feedback on their efforts toward decarbonization, including GHG emission amount calculations, and sustainability using Zeroboard's Service , including their objectives and the results they have achieved.
Understand in 3 minutes Zeroboard Service big picture
First, for those who just want to know the overall picture of Zeroboard , This will give you a quick overview of our main Service . If you would like to know more, you can also view each product document using the links in the document.
Depending on your company's industry and Issue, we can also explain how to improve your calculation system, internal controls, and data management. Please feel free to contact us for a demo or other consultation.
We will propose the most suitable pricing plan to meet your needs. Even if your requirements have not yet been finalized, please feel free to contact us as part of clarifying your situation.
We will provide you with a detailed quote after discussing your specific needs. Please feel free to Contact us.
Initial cost
・Account opening fee and administrative fee
To be presented after the meeting
Paid options
・Support for calculation of Scope 1 to 3 - First year free for specified plans and above ・Third-party verification (introducing partner organizations) - Using Zeroboard simplifies the verification process and reduces costs ・System implementation support - Transfer of past data, Create of manuals for individual companies, etc. ・BPO Service - Data registration and setup for individual companies, etc. Supplier Support - Supplier study sessions, questionnaire survey support, etc. ・CDPs response support ・TCFD(ISSB S2 compliant) ・Reduction plan (target Settings) ・SBTi response support
*These are only some of the options available. *We will make flexible proposals based on your implementation purpose and budget.
Zeroboard Research Institute is an in-house think tank of Zeroboard Inc. We aim to be a "future-oriented think tank" that proposes and disseminates prescriptions for social and economic Issue based on scientific insight. Experts in various fields paint a picture of the future and propose solutions to various problems.
